How we involve people

We want to have a real understanding of what matters to our population

We are committed to ensuring that the views of patients, carers, stakeholders, partner organisations and the wider community are represented in decisions about how services are proposed, planned and delivered, and how they can be improved.

We involve patients and the public in our work in a number of ways which include:

• A Patient and Public Engagement Committee that is a strategic group designed to ensure that the patient voice informs the CCG’s decision-making
• Patient Participation Groups which involve patients about the range and quality of services provided by their GP practice and how commissioners plan services
• Formal public consultations when there is a substantial variation or development in a service
• Annual general meetings (AGMs)
• Community engagement events
• Conversations via our social media channels.

The NHS Act (2006) and Health and Social Care Act (2012) underline the importance of including local people in our work.